Overseas restaurant equipment purchases often fail because buyers and suppliers do not confirm installation details early enough. Voltage, power, plug type, drainage, packing and unloading conditions should be checked before quotation.
Voltage and power are not small details
Commercial kitchen equipment can require different power conditions by model. Buyers should confirm local voltage, phase, power limit and whether the kitchen has enough capacity for the selected machine.
Packing affects arrival condition
Export packing should protect panels, controls, stainless steel surfaces and accessories during long-distance transport. For distributors, consistent packing also reduces after-sales disputes.
Questions to ask before order confirmation
- What voltage and phase does the machine require?
- Is wooden case export packing available?
- What parts are included in the package?
- How should the machine be unloaded and installed?
- Are spare parts available for future service?